Grow Sharp Consulting
Your Strategic Operating Partner to Turn Vision & Goals into Implemented, Sustainable Results
A flexible extension of your team, when needed, as needed
An alternative to full time hires for long term fractional COO needs or short term sprint interim COO needs, complemented by deep functional expertise across: Revenue Ops & Marketing Product Strategy / Management / Development Change Management Finance & Fundraising Customer Experience & Lifecycle Management
ENGAGEMENT FOCUS AREAS
Operations Improvement, Optimization or Transformation
With a comprehensive understanding of your goals, constraints, painpoints, and diverse stakeholder needs, we will spec out, recommend and implement a streamlined tech stack, enhanced by AI as needed, in tandem with optimized processes to foster productive collaboration, consistent and faster achievement of goals, and team-wide enthusiastic adoption of new or updated tools.
Strategy Implementation
We work with you to create strategy roadmaps and execution plans which account for your team's capacities and bandwidth, other available resources, technical constraints, and competitive realities. We equip you with all tools and/or human resources necessary to successfully execute on plans and measure that success.
Change Management
Designing, planning, and implementing turnarounds, integration of acquired companies, restructuring, can be intensive sprints, while AI and other digital transformation can often be longer, more iterative ones. All must be handled with care by people with specific experience in each of these transformation types. Our approach is grounded in empathy and thoughtful, nuanced understanding of the motivations and pain points of the range of stakeholders to be affected by the change, whose buy-in and enthusiasm are critical to both the implementation of the change and its sustained adoption and impact.
Customer Lifecycle Management & Design
Through a deep understanding of your existing and potential customers, we’ll map out and re-envision your customers’ journey throughout their lifecycle, from marketing first touch to sales conversion, account management, upsell and renewal. Implementing revenue operations best practices, customized for your business’ needs, we’ll improve your ability to access, acquire, and retain customers while personalizing engagement throughout the journey. Operationalize ways to keep your finger on your customer’s pulse so the experience your company provides them continually adapts to their changing needs and priorities.
Build / Buy / Partner Analysis — Partnership Assessment, Structuring, & Activation
First we'll help you make decisions informed by data and strategic considerations around which path forward makes most sense for your company and goals. If partnership is the way forward, we'll help identify and vet complementary players in your ecosystem who can help you deliver a superior product or experience to your customers, boost and diversify revenue streams, or enter new markets, then structure mutually beneficial partnerships and activate those partnerships so each party measurably achieves their definition of success. Finally, we'll help mobilize and equip your team to sustain future partnership success.
Resource Allocation, Productivity & Employee Engagement
We'll provide a framework to determine optimal allocation and deployment of human capital, AI and cash now and in the future, as AI capabilities and your company's adoption of the technology evolve. By implementing tools to amplify your team's effectiveness and speed, and by aligning skills/passions with the actual work, both employee engagement / happiness and productivity can be meaningfully and sustainably increased.